Frequently Asked Questions (FAQ)
General Information
We handle content-related updates such as text editing, image replacement, basic page layout adjustments, media optimization, and SEO-friendly formatting. For more advanced updates, like page redesigns or interactive element additions, our Comprehensive Content Updates package is ideal.
Most updates are completed within 3-5 business days. For urgent requests, we recommend mentioning it in your submission so we can prioritize based on availability.
Yes! If you require services outside the package scope, such as troubleshooting, custom development, or plugin setup, please contact us for a custom quote.
What happens if I exceed the hours included in my package?
If your update requests exceed your package's hours, you can either:
- Purchase additional hours at our standard hourly rate.
- Upgrade to a package with more hours. We’ll notify you before exceeding the allotted time to ensure transparency.
No, unused hours cannot roll over. We recommend organizing your update requests to make the most of your package each month.
Service Packages
The Premium package includes all Standard services plus advanced SEO strategies, in-depth keyword optimization, competitor analysis, and ongoing monitoring.
The Basic package covers up to 5 pages/posts, the Standard package up to 10, and the Premium package covers up to 20 pages/posts.
How many pages/posts are included in each package?
The number of pages varies depending on the package you choose:
- Basic: Up to 5 pages/posts
- Standard: Up to 10 pages/posts
- Premium: Up to 20 pages/posts
Yes, we welcome detailed instructions to ensure your updates match your vision.
Yes, we can update product pages, optimize product descriptions, and assist with content for WooCommerce or similar e-commerce platforms. For advanced features like custom integrations, a custom quote may be required.
Yes, you can upgrade or downgrade your package as your needs change. Let us know in advance to adjust your plan for the upcoming month.
Process & Timeline
SEO & Content Management
Support & Communication
You can reach us via email, phone, or through our website’s contact form. We’re happy to help clarify any details about our services.
Training is not included in these packages. However, we can provide separate WordPress training sessions tailored to your needs. Please contact us for details.
